SHIPPING POLICY

We ship almost entirely via United Parcel Service (UPS), multiple freight trucking companies and Freight Aces. Orders placed before noon, Monday - Friday, normally ship out within 10-14 days after full payment has been received. When available, a tracking number is provided for your convenience.

Rates vary dependent upon the weight of each item, delivery via UPS Freight or UPS Ground services. Location is also a determining factor for pricing.

RETURN POLICY

Your Satisfaction is our Number One Goal.

At ACH, we want you to be 100% satisfied with your purchase.

Items not eligible for returns:

• Custom orders (i.e. products that are built-to-order or any item labeled non-returnable on the product page of the website).
• Special purchases, including: clearance items, inventory sale items, custom quotes, special discounts, etc.
• Any item that has been assembled, installed (including cut or clipped wires), modified or used in any way.
• Any item that is not in reasonable condition.
• Any item not accompanied by a Return Merchandise Authorization Number (RMA#) issued by ACH.
• Any item that is not in the original box with sufficient packaging materials.
• Large orders: (Orders containing 10 or more of a single item or orders with an invoice total greater than $2,500). When ordering large quantities, we suggest ordering a sample for evaluation.
• Light bulbs, titles, blinds, and shades.
• Expedited shipping and charges for shipping to Alaska, Hawaii, and International destinations.
• Any item not purchased from ACH.